Your Data, Your Tribe, Your Rules

Effective Date: October 9, 2026

This Privacy Policy explains how 10X Groupchat LLC (“Company,” “we,” “us,” or “our”) collects, uses, and shares information about you when you use:

  • Our website at https://tribechat.com (the “Site”),

  • Our applications for iOS, Android, web and desktop, and

  • Any related services, features, or content (collectively, the “Service”).

By using the Service, you agree to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree, please do not use the Service.

1. Information We Collect

We collect information in the following ways:

1.1 Information You Provide to Us

  • Account Information. When you create an account, we collect your phone number and may collect your name, username, email address, profile photo, and other profile details.

  • Profile & Community Content. Information you choose to add to your profile, membership in specific “tribes” or communities, and other information you share.

  • User Content. Messages, posts, images, videos, voice notes, links, reactions, and other content you create or share in the Service, including content you share with Tribe AI and Private AI.

  • Payment Information. When you purchase a subscription or paid feature, payment details are processed by our third-party processors (e.g., Stripe, Apple, Google, and RevenueCat). We do not store your full payment card numbers.

  • Customer Support. Information you provide when you contact us for help or feedback, including your communications and contact details.

  • Contacts. If you allow it, we access the contacts on your device to help you find people you know on Tribe and invite others.

1.2 Information We Collect Automatically

When you use the Service, we may automatically collect:

  • Usage Data. Information about how you use the Service, such as features you use, communities you join, content you view, and engagement activity.

  • Device & Log Information. IP address, browser type, device type, operating system, app version, pages viewed, access times, referring URLs, crash reports, and similar log data.

  • Approximate Location. We may derive a general location (e.g., city, country) from your IP address for analytics, localization, and fraud prevention. We do not collect precise GPS location unless you explicitly grant us permission (and only if needed for a feature).

  • Cookies & Similar Technologies. We and our service providers may use cookies, web beacons, and similar technologies to recognize your browser or device, remember your preferences, and analyze how the Service is used.

1.3 Information from Third Parties

We may receive information about you from:

  • Payment Processors. Stripe, Apple, Google, and/or RevenueCat may provide us limited information related to your purchases and subscriptions (e.g., transaction IDs, subscription status, approximate billing information).

  • Authentication Providers. If you sign up or log in using a third-party identity provider (if enabled), we may receive basic profile information from that provider.

  • Other Users. Other users may provide information about you when they interact with you or mention you in the Service.

1.4 Information We Generate

We create information from your use of the Service. This includes text transcripts of voice notes, descriptions of the contents of photos and videos you upload, AI-generated summaries and suggestions, AI-styled versions of photos you choose for your profile, tribes or events, and interest profiles we use to recommend tribes and members.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Provide and Maintain the Service

  • Create and manage your account and profile;

  • Enable messaging, group chats, and community features;

  • Process your transactions and subscriptions (via Stripe, RevenueCat, Apple, or Google);

  • Provide customer support and respond to your requests;

  • Provide AI-powered features, as described in Section 3.

2.2 Improve and Personalize the Service

  • Analyze usage and trends to understand how the Service is used;

  • Personalize your experience, such as suggesting communities or content;

  • Develop new features and enhance existing ones.

2.3 Communicate with You

  • Send you service-related communications (e.g., account notices, subscription updates, security alerts);

  • Send you marketing communications (where permitted by law) and allow you to opt out of such communications at any time.

2.4 Security and Fraud Prevention

  • Protect the integrity and security of the Service;

  • Detect, prevent, and respond to fraud, abuse, or other harmful activities.

2.5 Legal and Compliance

  • Comply with applicable laws, regulations, and legal processes;

  • Enforce our Terms of Use and other policies;

  • Protect our rights, property, and safety, and that of our users or the public.

3. How We Use Artificial Intelligence

We use artificial intelligence ("AI") models, including large language models from third-party providers, to power parts of the Service. Depending on the feature, AI processes content that you and other members share, such as messages, photos, videos, voice notes and links, along with limited profile information.

Features that run automatically. To provide the Service, we use AI to:

  • transcribe voice notes into text, which people in that chat can see;

  • analyze the photos and videos you upload to describe their contents, for search and recommendations;

  • create AI-styled versions of a photo as soon as you choose it for your profile, a tribe or an event, so you can preview the styles before deciding whether to use one. Your photo is sent to our AI provider for this whether or not you pick a style, and the styled versions are stored with your account;

  • summarize links shared in chats;

  • summarize messages you missed in notifications when a chat's notification setting is "Smart" (the default);

  • prepare chat catch-up summaries, weekly digest emails and suggested content for tribes;

  • recommend tribes and members based on your interests, profile details (such as occupation, location and answers to tribe questions) and tribe activity. This includes suggestions shown to tribe hosts about members they may want to introduce to each other;

  • describe tribes for discovery, and suggest news accounts, questions and other content to hosts.

Features you choose to use. When you mention Tribe AI (for example "@tribe"), use Private AI, create images with AI, or ask AI to draft content, we send your request to an AI model. That may include recent messages from the chat you're in, images in that chat, and anything you attach. Replies to "@tribe" are visible to everyone in the chat. Private AI replies are visible only to you unless you share them.

Content from other members. Chats are shared, so your messages in a chat may be processed when another member uses an AI feature there, for example by mentioning Tribe AI or opening a catch-up summary.

AI providers. We share this content with AI service providers that process it on our behalf: Anthropic, OpenAI, Google (Gemini and Vertex AI), xAI, Perplexity, TypeSafe AI and Tako. These providers process your content to provide the Service to us and do not use it to train their models. They may keep it for safety, abuse monitoring, debugging and operations, as described in their own terms. In particular, TypeSafe AI keeps request logs for infrastructure and operational purposes. Tako stores the queries we send and the related data to display and maintain results such as charts, and keeps logs for internal analysis, debugging and service optimization, as described in Tako's Privacy Policy. We do not sell your content, and we do not use it to train our own models.

AI output. AI-generated content can be inaccurate. Transcripts, summaries, descriptions and suggestions are stored and handled under this policy. AI suggestions don't make decisions that have legal or similarly significant effects on you; members and hosts decide whether to act on them.

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 With Other Users

  • Your username, profile information, and User Content will be visible to other users consistent with the features of the Service and your settings.

  • Messages sent in group chats are typically visible to other members of those groups.

4.2 With Service Providers and Partners

We share information with companies that provide services to us, under contracts that limit how they may use it:

  • AI providers, as listed in Section 3;

  • hosting, storage, content delivery and network infrastructure: Heroku, Google Cloud, Cloudflare;

  • messaging and notifications: Twilio, Postmark, Firebase Cloud Messaging;

  • search: Meilisearch;

  • error monitoring: Sentry;

  • product analytics: Mixpanel, PostHog;

  • payments and subscriptions: Stripe, Apple, Google, RevenueCat;

  • content services that provide link previews, posts you follow, and GIFs: X, TikTok (via RapidAPI), Giphy.

These service providers are authorized to use your information only as necessary to provide services to us, or as otherwise described in this policy.

4.3 For Legal Reasons

We may disclose information if we believe in good faith that such disclosure is reasonably necessary to:

  • Comply with any applicable law, regulation, legal process, or governmental request;

  • Enforce our Terms of Use or other agreements;

  • Protect the rights, property, or safety of 10X Groupchat LLC, our users, or others.

4.4 Business Transfers

If we are involved in a merger, acquisition, financing, sale of assets, or similar transaction, your information may be transferred as part of that transaction. We will take steps to ensure that your privacy rights are protected in such an event.

4.5 With Your Consent

We may share information with your consent or at your direction.

5. Cookies and Tracking Technologies

We and our service providers may use cookies and similar technologies to:

  • Keep you signed in;

  • Remember your preferences;

  • Analyze usage and performance;

  • Provide and measure advertising or marketing (if we use ads or marketing tools).

You can typically configure your browser to reject cookies or notify you when a cookie is set. However, some features of the Service may not function properly without cookies.

6. Third-Party Analytics and Advertising

We use third-party analytics providers, including Mixpanel and PostHog in our apps and Google Analytics on our Site, to help us understand how the Service is used. These tools may collect information about your activities across the Service and other sites or apps over time.

If we use advertising or remarketing tools, we will do so in accordance with applicable law and, where required, request your consent.

7. International Data Transfers

We are based in the United States, and information we collect may be transferred to, stored in, or processed in the United States or other countries, which may have data protection laws different from those in your country.

Where required by law, we take steps to ensure that appropriate safeguards are in place (for example, standard contractual clauses) when transferring personal data internationally.

Our AI providers and most of our service providers process data in the United States and may also process it in other countries.

8. Data Retention

We keep your information for as long as your account is active and as needed to provide the Service.

When you delete your account, your profile is removed from the Service right away. 30 days later, we delete or de-identify information that identifies you, such as your name, phone number, email address, username and profile details. We keep the rest of your content and the data derived from it in de-identified form, no longer associated with your account. This includes:

  • messages, photos, videos and voice notes you shared in chats, so conversations stay intact for other members;

  • transcripts, descriptions of media, and AI-generated summaries and suggestions, including suggestions shown to hosts;

  • your profile photo and AI-styled versions of your photos;

  • your Private AI conversations.

We may also keep information where required by law, to resolve disputes, or to prevent fraud and abuse. AI providers keep content as described in Section 3 and in their own terms.

9. Your Choices and Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, such as the right to:

  • Access, correct, or update your information;

  • Request deletion of your information;

  • Object to or restrict certain processing;

  • Withdraw consent where we rely on consent;

  • Receive a copy of your data in a portable format.

You can often manage your information and settings directly in the Service (e.g., editing your profile, adjusting notification settings). For other requests, please contact us using the information in the “Contact Us” section below. We may need to verify your identity before responding.

You may also opt out of marketing emails at any time by following the unsubscribe instructions in those emails.

AI features. You can:

  • stop AI summaries of your notifications by changing a chat's notification setting from "Smart";

  • keep chat messages out of your Private AI requests by turning off "Include tribe messages";

  • unsubscribe from the weekly digest email;

  • choose not to use features you start yourself, such as Tribe AI, Private AI and AI image creation.

Some AI processing is part of how the Service works and can't be turned off. This includes transcribing voice notes, analyzing uploaded media, and creating AI-styled previews of photos you choose for your profile, tribes or events.

10. Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, loss, or misuse. However, no system can be completely secure, and we cannot guarantee absolute security of your information.

11. Children’s Privacy

The Service is not intended for children under 13 (or the minimum age of digital consent in your jurisdiction, if higher), and we do not knowingly collect personal information from such children. If we learn that we have collected information from a child under the applicable minimum age, we will take steps to delete it. If you believe a child has provided us with personal information, please contact us.

12. Third-Party Links

The Service may contain links to third-party websites or services that are not controlled by us. This Privacy Policy does not apply to those third-party sites or services. We are not responsible for the privacy practices of third parties, and we encourage you to review their privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we may notify you by updating the "Effective Date" at the top of this page, by posting a notice in the Service, or by other reasonable means.

Your continued use of the Service after any changes become effective will signify your acceptance of the updated Privacy Policy. If you do not agree, you must stop using the Service.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

10X Groupchat LLC
Email: hello@tribechat.com
or contact us here.